Terms of Service

Last updated: July 14, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Adrata ("Company," "we," "our," or "us") concerning your access to and use of the Adrata buyer group intelligence platform and related services (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

Description of Service

Adrata provides an AI-powered buyer group intelligence platform that helps enterprise sales teams identify, analyze, and engage complex buyer groups. Our Service includes:

  • Stakeholder mapping and influence analysis
  • Buyer group dynamics and relationship intelligence
  • Predictive analytics and deal intelligence
  • CRM integrations and workflow automation
  • Enterprise-grade security and compliance features

User Accounts

Account Registration

To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

Account Termination

We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Acceptable Use

Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree to use the Service in a manner consistent with any applicable laws or regulations.

Prohibited Activities

You agree not to:

  • Use the Service for any unlawful purpose or to solicit unlawful activity
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service
  • Use automated scripts, bots, or other means to access the Service without permission
  • Reverse engineer, decompile, or disassemble any portion of the Service
  • Transmit viruses, malware, or other harmful code
  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others

Data and Privacy

Your Data

You retain ownership of any data, information, or content that you submit to or through the Service ("Your Data"). You grant us a license to use Your Data solely to provide and improve the Service.

Data Processing

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect Your Data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Intellectual Property Rights

Our Intellectual Property

The Service and its entire contents, features, and functionality are owned by Adrata and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service strictly in accordance with these Terms.

Feedback

Any feedback, comments, or suggestions you provide regarding the Service may be used by us without restriction or compensation to you.

Payment Terms

Subscription Fees

Access to certain features of the Service requires payment of subscription fees. All fees are non-refundable except as expressly stated in these Terms or required by law.

Billing

Subscription fees are billed in advance on a recurring basis. You authorize us to charge your payment method for all applicable fees.

Price Changes

We reserve the right to modify our pricing with thirty (30) days' notice. Continued use of the Service after price changes constitutes acceptance of the new pricing.

Service Availability

Uptime

While we strive to maintain high availability, we do not guarantee that the Service will be available at all times. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

Disclaimers and Limitations

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL ADRATA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold harmless Adrata and its officers, directors, employees, and agents from any claims, damages, losses, and expenses arising out of your use of the Service or violation of these Terms.

Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

General Provisions

Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior communications and proposals.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Waiver

No waiver of any term or condition shall be deemed a continuing waiver of such term or any other term.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use constitutes acceptance of the modified Terms.

Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: legal@adrata.com
  • Address: Adrata Legal Department, 1234 Innovation Drive, Suite 100, San Francisco, CA 94105
  • Phone: +1 (555) 123-4567